dewa_customer_happiness_center_information-open

Published by
Dubai Electricity and Water Authority (DEWA)
Number of Data Files / Resources 1
Updated: 22 Jun 2023
Open Data
Dewa Customer Happiness Centers provide services to the customer and respond to customers enquiries and complaints
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Customer_Happiness_Center_Information.csv
Updated: 22 Jun 2023 File Size : 0.00 MB
CSV
Field Value
Data Provenance
Dataset Source DEWA- SAP
Format CSV
Created 16 Feb 2018
Last updated 22 Jun 2023
Frequency of Update on Source Once there is a change in Customer Happiness Center name, locations and timing
Frequency of Update to SDP
Once there is a change in Customer Happiness Center name, locations and timing
Expected Volume/Ingestion Cycle(Daily if Real-time)
around 15 records
Language Arabic - English~Arabic - English~Arabic - English~Arabic - English
State active
Rights N/A
License notspecified
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Name Description Primary Key Size Datatype Foreign Key Range of Values Language Classification
customer_hapiness_center_name DEWA has 15 Customer Happiness Centers and name has been mentioned for each CHC Yes 100 Text Share list of possible values. can be provided in separate work sheet. Arabic - English Open
customer_happiness_center_location Customer Happiness Center locations are avaliable on dewa web site as a list which is provide for the customer by list and map for location, also it can be googled by the name of the Customer Happiness Center. Yes 255 Text and Numeric Share list of possible values. can be provided in separate work sheet. Arabic - English Open
contact_details Contact Details of All Customer Happiness Centres, to the customers to reach the Customer Happiness Center and get all the information that they requires through Telephone, Fax and Email. No 100 Text and Numeric Arabic - English Open
timing Orperation timing of Customer Happiness Center's including shifts and holiday are mentioned on DEWA Website and Smart App No 100 Text and Numeric Share list of possible values. can be provided in separate work sheet. Arabic - English Open
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Dubai Pulse Data API

Access resource data via a web API with powerful query support.

Endpoints
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The Data API can be accessed via the following actions of the CKAN action API.
  • Query
    https://www.dubaipulse.gov.ae/dataset/d45a4a61-ffa4-4979-8e8f-bff62f4b9aaf/resource/9a740962-a03f-40bb-b07e-f6b8933f8b93/download/customer_happiness_center_information.csv
How to Use?
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  • End Users will receive "API Key" and "API Secret" in two separate emails on the first time Grant of a Dataset, first Purchase of a Commercial Dataset, or Purchase of an API Package. This API Key and API Secret combination should be used to generate API token and the token will need to be included in the http headers of every API call made.

    Authentication Service to generate API token: https://api.dubaipulse.gov.ae/oauth/client_credential/accesstoken?grant_type=client_credentials with body 'client_id={API Key}&client_secret={API Secret}

    Read the value of "access_token" from the response of the above service and use it in the header of every API call. The obtained API token is valid for certain duration (for example 30 minutes) after which a fresh token needs to be obtained.

    Header Name : Authorization
    Value : Bearer {access_token}

  • Query Parameters
    API calls can be made for full dataset result (subject to maximum results limit) or to a subset of results. Different filters can be applied on the results. Developers can use the attributes to apply a combination of filters with and/or conditions.
  • Limiting the Response Size
    Developers can limit the number of records returned by an API call passing the "Limit" parameter in the call. The value of the "Limit" must be less than the allowed maximum limit.
  • Limiting the Attributes
    Developers can limit the API response to specific set of attributes by passing the attribute names in the API call. The example below explains how the attributes can be specified in the API call. This feature can be used in conjunction with query parameters.
Examples
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  • Curl Command Sample:
    curl -X GET --header "Authorization: qMtn6xQapeouAlirfHXD7DWJFabV" "https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api"
  • Query Samples:
    https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?filter=location_id=223 AND zone_id=2 https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?filter=location_id=223 OR zone_id=2
  • Record Limit Sample:
    https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?limit=10
  • Record Offset Sample:
    https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?order_by=primary_key_attribute&offset=10
  • Record Order By Sample:
    https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?order_by=location_id
  • Attribute Limiting Sample:
    https://api.dubaipulse.gov.ae/shared/rta/rta_tram_stations-open-api?filter=location_id=223 OR zone_id=2 &column=zone_id,line_name,location_id